Dominik Wombacher
Wombacher.IT
Freelancer
About Me
• over 16 years experience in IT support, engineering, consulting
• 2nd and 3rd level support
• Project and people Management
• ITIL based Operations, Incident and Change handling
• DevOps, Automation and Software development
• Virtualization, High-Availability and Storage
• Datacenter, Hosting and IT-Outsourcing
• Certified Securepoint UTM and Microsoft Professional
• Quick comprehension, team worker, conscientious, service and solution oriented
- Age 33
- Residence Germany
- Address Neumuehlstr. 15, 65510 Huenstetten
- e-mail mail@wombacher.it
- Phone +49 15678 525979
- Languages English (fluent), German (native)
Facts
Experience
16 YearsHappy Clients
~ 1486Certifications
15Coffee Consumed
∞Resume
16 Years of Experience
Work experience (summary)
March 2019 - Present
Service Delivery Support Engineer L3
Permanent Contract - Dimension Data Germany / NTT Group• ITIL based Operations Support, Ticket and Incident handling (HP Service Center, ServiceNow)
• Establishing and optimize operational and deployment processes
• Configuration Management and Deployment Automation (TeamPass, TeemIP, Ansible)
• Knowledge transfer and Documentation (Confluence)
• Datacenter Infrastructure Support (Cisco UCS, NetApp, Cisco ASA, VMWare, SUSE, RedHat, Windows, F5 BigIP, Commvault, SnapManager)
• Infrastructure Optimization and Architecture
• 24/7 onCall support
2007 - Present
Self-Employee / Freelancer
Not available for new Projects right now- 2nd / 3rd Level Support - ITIL / Operations - DevOps / Software Engineering - Virtualization / Storage - Datacenter / Hosting - IT Outsouring
2006 - 2007
Systemadministrator
- 2nd Level Support - ITIL / Operations - IT Outsouring
2003 - 2006
Apprentice Computer Science Expert (System Integration)
- 1nd / 2nd Level Support - End-User Helpdesk - IT Outsouring
2002 - 2003
Support Engineer
- 1nd Level Support - End-User Helpdesk
Projects (extract last 3 years)
August 2016 - February 2019
Service Delivery Support Engineer
Self-Employee / Freelancer• ITIL based Operations Support, Ticket and Incident handling (HP Service Center, ServiceNow)
• Establishing and optimize operational and deployment processes
• Configuration Management and Deployment Automation (TeamPass, TeemIP, Ansible)
• Knowledge transfer and Documentation (Confluence)
• Datacenter Infrastructure Support (Cisco UCS, NetApp, Cisco ASA, VMWare, SUSE, RedHat, Windows, F5 BigIP, Commvault, SnapManager)
• Infrastructure Optimization and Architecture
• 24/7 onCall support
June 2015 - August 2015
Datacenter Engineer, Consultant
Self Employee / Freelancer• Monitoring System (Check_MK)
• Linux High-Availability Cluster (Ubuntu, Pacemaker, Corosync, DBRD)
• Configuration Management (Puppet / Foreman)
• Backup (Bareos)
February 2015 - May 2015
Datacenter Engineer, Project Management
CEO Wombacher.IT GmbH• Proof of Concept & Project Management: Private Cloud Hosting for End-User
• Private Cloud Environment (Microsoft Hyper-V, Windows Server 2012 R2, Microsoft
SQL Server 2012 Express and Remote Desktop Services)
• Deployment Automation with Ansible and Powershell
November 2014 - January 2015
Consultant, Project Manager
CEO Wombacher.IT GmbH• Physical to Virtual Migration (Stratus everRun fault-tolerant Cluster)
• Deployment and Migration (Microsoft Windows 2012 R2, Exchange Server 2013,
Sharepoint, CentOS, Ubuntu, OTRS, OPSI)
• Migration of ERP System based on RedHat Linux to CentOS
• Firewall High-availability Cluster (Securepoint)
• CMDB and Ticketsystem (OTRS)
• Software Rollout (OPSI)
• ITIL based Support
Certificates
Certificates
06 / 2019
ITIL
FoundationEdition 4
02 / 2019
VMware
vSphere 6.5Foundations
12 / 2018
SUSE
Certified Administrator (SCA)Systems Management
02 / 2015
Securepoint
UTM Advanced Certified EngineerPlatinum Level
07 / 2014
Microsoft
Certified ProfessionalExam 410 - Installing and Configuring Windows Server 2012
04 / 2014
Securepoint
UMA Certified EngineerGold Level
02 / 2014
Auerswald
PBXLevel 3
11 / 2013
IHK
AschaffenburgOrdinance on Aptitude of Instructors
04 / 2013
Microsoft
Certified Technology SpecialistConfiguring Windows Small Business Server 2011
10 / 2012
Securepoint
Certified UTM EngineerGold Level
10 / 2012
Securepoint
Certified UTM EngineerSilver Level
10 / 2012
Securepoint
UTM Network ExpertBronze Level
08 / 2009
Agfeo
PBXSmart Home (WAC / EIB / KNX)
10 / 2008
Agfeo
PBXISDN over IP
08 / 2008
Agfeo
PBXGold Level
06 / 2008
Agfeo
PBXSilver Level
04 / 2008
Agfeo
PBXBronze Level
Certificates - planned 2019
2019
VMware
Certified Professional 6.5Data Center Virtualization
2019
Cisco
Certified Network AssociateRouting and Switching
2019
VMware
Certified Professional 6Network Virtualization
2019
Cisco
Certified Network AssociateData Center
2019
SAP
Certified Technology AssociateSystem Administration (SAP HANA as a Database) with SAP NetWeaver 7.5
2019
SAP
Certified Technology AssociateSystem Administration (Oracle DB) with SAP NetWeaver 7.5
2019
SAP
Certified Technology AssociateSystem Administration (SAP MAX DB) with SAP NetWeaver 7.5
2019
SAP
Certified Technology AssociateSAP Certified Technology Associate - OS/DB Migration for SAP NetWeaver 7.4
2019
SAP
Certified Technology AssociateSAP HANA 2.0 (SPS03)
2019
SAP
Certified Technology AssociateSolution Manager Mandatory and Managed System Configuration (7.2 SPS5)
2019
SAP
Certified Technology AssociateFiori System Administration
2019
SAP
Certified Technology SpecialistSAP S/4HANA Conversion and SAP System Upgrade
2019
LPI
LPIC-1System Administrator
2019
LPI
LPIC-2Linux Engineer
Certificates - planned 2020
2020
Microsoft
MCSECloud Platform and Infrastructure
2020
NetApp
NCDANetApp Certified Data Administrator