Resume

Work experience (summary)

March 2019 - Present

Lead Engineer / Architect

Permanent Contract - NTT Germany

• ITIL based Operations Support, Ticket and Incident handling (HP Service Center, ServiceNow)
• Establishing and optimize operational and deployment processes
• Configuration Management and Deployment Automation (TeamPass, TeemIP, Ansible)
• Knowledge transfer and Documentation (Confluence)
• Datacenter Infrastructure Support (Cisco UCS, NetApp, Cisco ASA, VMWare, SUSE, RedHat, Windows, F5 BigIP, Commvault, SnapManager)
• Infrastructure Optimization and Architecture
• 24/7 onCall support

2007 - Present

Self-Employee / Freelancer

Not available for new Projects right now

- 2nd / 3rd Level Support - ITIL / Operations - DevOps / Software Engineering - Virtualization / Storage - Datacenter / Hosting - IT Outsouring

2006 - 2007

Systemadministrator

- 2nd Level Support - ITIL / Operations - IT Outsouring

2003 - 2006

Apprentice Computer Science Expert (System Integration)

- 1nd / 2nd Level Support - End-User Helpdesk - IT Outsouring

2002 - 2003

Support Engineer

- 1nd Level Support - End-User Helpdesk

Projects (extract last 3 years)

August 2016 - February 2019

Service Delivery Support Engineer

Self-Employee / Freelancer

• ITIL based Operations Support, Ticket and Incident handling (HP Service Center, ServiceNow)
• Establishing and optimize operational and deployment processes
• Configuration Management and Deployment Automation (TeamPass, TeemIP, Ansible)
• Knowledge transfer and Documentation (Confluence)
• Datacenter Infrastructure Support (Cisco UCS, NetApp, Cisco ASA, VMWare, SUSE, RedHat, Windows, F5 BigIP, Commvault, SnapManager)
• Infrastructure Optimization and Architecture
• 24/7 onCall support

June 2015 - August 2015

Datacenter Engineer, Consultant

Self Employee / Freelancer

• Monitoring System (Check_MK)
• Linux High-Availability Cluster (Ubuntu, Pacemaker, Corosync, DBRD)
• Configuration Management (Puppet / Foreman)
• Backup (Bareos)

February 2015 - May 2015

Datacenter Engineer, Project Management

CEO Wombacher.IT GmbH

• Proof of Concept & Project Management: Private Cloud Hosting for End-User
• Private Cloud Environment (Microsoft Hyper-V, Windows Server 2012 R2, Microsoft SQL Server 2012 Express and Remote Desktop Services)
• Deployment Automation with Ansible and Powershell

November 2014 - January 2015

Consultant, Project Manager

CEO Wombacher.IT GmbH

• Physical to Virtual Migration (Stratus everRun fault-tolerant Cluster)
• Deployment and Migration (Microsoft Windows 2012 R2, Exchange Server 2013, Sharepoint, CentOS, Ubuntu, OTRS, OPSI)
• Migration of ERP System based on RedHat Linux to CentOS
• Firewall High-availability Cluster (Securepoint)
• CMDB and Ticketsystem (OTRS)
• Software Rollout (OPSI)
• ITIL based Support